EUDAMED is a very complex system, both web forms and XML. Using the system will require a lot of understanding from the end-users. The EC will provide very limited support. We are providing support packages to help you with your EUDAMED issues.

We are the EUDAMED specialists



There are many ways we can support your company when dealing with EUDAMED. We can help you with everything from XML errors to problems uploading your data or using the application. We can help you with any EUDAMED issues. This is a very complex application and unless you are using it every day it can be time-consuming to use and manage.

We currently have three general support options available, a one-off question, Support 25 and Support 5. Other support options are available if your needs exceed these standard packages, contact us to outline your needs.

Data preparation and data exchange

The support package includes assisting you with your XML, the XSD validation and clarification on why your uploads may fail. Problems with failed XML uploads and validation or errors on the front end of the application? We can assist you with all of them.

EUDAMED is our business. We are aware it is not your main business, yet this is an application you have to use. Let our experts help you.

We can help at every point of this process from general support issues, data management software, training, support, data validation and conversion to XML, to uploads. In addition, we offer a full EUDAMED managed service, taking care of everything on your behalf.

User management

We can act as your user administrator for the EUDAMED application. EUDAMED is our daily business. We are experts in this application, along with its user and data management. We would be more than happy to look after any aspect of the EUDAMED application that you need assistance with.

We can provide you with as much assistance as you need. EUDAMED is our business, let our experts solve your EUDAMED problems.

Contact us to see how our services can benefit you.

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